Returns & Exchanges

RETURNS

  • At T BAR we pride ourselves on selecting the finest quality teas on offer from all around the globe, including Australia.
  • On occasion, in the unlikely event that a product is faulty, or not to your standard, please don't hesitate to advise us of the issue within 14 days of purchase & we will replace it or refund items upon assessing within 7 days. 
  • Simply provide us with the invoice/order number as proof of purchase, a clear  image of the goods in question, and if faulty or damaged we will supply you with a reply paid number to return the unwanted items to us.
  • If goods are returned if you change your mind, return charges are to be paid by customer.